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Hitachi Lift India Pvt. Ltd.

About Personal Information Protection
(Privacy Policy and Summary)

Enacted on April 1, 2005
Revised on November 14, 2013
Managing Director
Hitachi Lift India Pvt. Ltd.

1. Background of Personal Information Protection Policy of HLI, Ltd.

Hitachi Lift India Pvt. Ltd. (hereinafter referred to as "HLI") handles various information, including our technical information and information provided by customers, as a global supplier who can provide total solution. With this in mind, HLI has strived to establish and fully enforce an information management system in order to respect the value of the said information.
Considering such background, HLI will attempt to create rules and establish a management system for the personal information protection in HLI, as well as to set a privacy policy and spread it among board members and employees. Moreover, HLI will take measures to make the privacy policy easily accessible to general public.
HLI will strive to protect personal information appropriately based on this policy.

2. HLI Personal Information Protection Policy

  1. Establish rules for managing personal information protection and make continual improvements

    HLI will make sure that executive staff and workers recognize the importance of personal information protection, and will establish rules for personal information management to appropriately use and protect personal information and ensure that the management system is put in execution. These rules will be maintained and improved continually.

  2. Collect, use and provide personal information and forbid the use of such information for purposes other than the original intent

    While carefully considering the personal information is entrusted to us in our company activities, Hitachi Lift India Pvt. Ltd. will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following our rules for collecting, using or providing personal information. In addition, HLI will not use such information for purposes other than the original intent and will implement appropriate measures for it.

  3. Implement safety measures and correct problems

    To ensure the correctness and safety of personal information, in accordance with the rules for information security, HLI will implement various measures such as managing access to personal information, restricting the means for transporting personal information outside the company and preventing incorrect access from outside the company, and strive to prevent the leakage, loss or destruction of personal information. In addition, when any problems regarding safety measures are found, HLI will identify the cause to take corrective measures.

  4. Follow laws and norms

    HLI will follow the Japanese laws, guidelines and other norms for the handling of personal information. Also, HLI will conform our rules with personal information management to such laws, guidelines and other norms.

  5. Respect a person's rights regarding his or her personal information

    When a person makes a request to disclose, correct or delete his or her own personal information, seeks to prevent the use or provision of such information, or gives any complaints or requires consultation, HLI will respond with sincerity, respecting the person's rights related to that personal information.

3. Scope of Application

This document, "About Personal Information Protection", establishes the handling of all personal information by Hitachi Lift India Pvt. Ltd. in the company activities.

4. Personal Information

HLI protects and manages the personal information with the greatest care and the best effort based on the "Hitachi Lift India Pvt. Ltd. Privacy Policy". In this document, "Personal information" is the information below that can be used to identify specific persons.

  1. Information provided by person to HLI by entering in "Inquiry form" or other forms.
  2. Information provided by person to HLI through any method other than the above.

5. Collection/Usage Purpose and Provision to Third Party

  1. In relation to HLI's main business activities for electrical machinery parts, information communication machinery parts, electronic parts manufacturing and the information service, Hitachi Lift India Pvt. Ltd. will collect and use personal information only to achieve each purpose. When HLI requires a person to provide his/her personal information, we will clearly state the purpose of the use beforehand to obtain the consent of the person.
  2. HLI will not provide personal information to a third party without first obtaining the prior consent from the person, except the circumstances under certain conditions.
  3. When required to do so for business activities in which HLI is co-operating with HLI group companies, HLI may provide such group companies with personal information such as names, workplace or home addresses, telephone numbers, fax numbers, e-mail addresses, etc.

6. Request to Disclose Personal Information or Raising Complaints

When a person wants to request to disclose, correct, add, delete, stop usage, stop provision to a third party, or notify the purpose of usage of his/her personal information (hereinafter referred to as "disclose and so on") held by Hitachi Lift India Pvt. Ltd., or wants to raise complaints, the person is requested to follow the predefined procedures to make such request.

7. Other Important Matters

  1. Request to person about provision of personal information, acquisition of prior consent, and personal information protection
  2. Notification on handling of "About Personal Information Protection"
  3. Notes about usage of cookies and Web beacons on website
  4. When a person contacts HLI by telephone, the conversation may be recorded to aid accurate replies.

8. Contact Information

For inquiries about this document except the request to disclose and so on of personal information and the raising complaints, please contact us in the following way.

Contact by mail
Hitachi Lift India Pvt Ltd,
Unit 802 A & B, Tower-2, Konnectus Building Bhavbhuti Marg,
Near Minto Bridge Connaught Place, New Delhi-110 001
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